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Client success is commonly measured in increases in sales, conversion rates, profit margins, top-line, bottom-line, etc. There are many measures. What's important, however, is that success is first defined in your terms.
What do you you want to achieve? Maybe your definition of success goes beyond the numbers to include things like: more time with family, recapturing your desire for the business, re-focusing your personal mission and aligning that mission with the comany's mission.
Whatever your definition of success, we can help you reach higher, accomplish more, and lead a more balanced life in the process.
Appreciation from clients:
“We have seen our business grow three fold in size since working with Andrew. The professional manner in which he conducts his business is a main reason we choose to do business with him.”
“Andrew is a great sounding board for any ideas, marketing and sales issues that may arise. His financial background, firm candor and ability to relate these numbers to a business’s success helped us increase our sales in residential waterproofing by over 200%! The breakdown of KPI’s in our sales department is now used by us every day to advance our current sales and forecast future sales. Now we make sure our “pipeline” is always full, and at the right time.”
“When we first connected with Andrew, we were a reasonably successful business that was stumbling and bumbling along with little direction. As the owner, I was putting in 60 hour weeks on a regular basis. I had reconciled myself to the proposition that I would have to be actively involved with the day to day operations as well as trying to be a part-time manager. I figure that the time commitments were just part and parcel of the decision I had made to start the business. There didn’t seem to be a way out until I could retire the sell the business.
“I know, thanks Andrew, that what I had was never a business. It was a job – a good job, but nevertheless a job. Through Andrew’s assistance I am now building a business. I can now see the day when I can cut back on my hours and be a full time manager. I will be able to draws a decent salary without putting in those crazy hours. I will be able to reap the benefits of my hard work without having to fully retire to sell the business.”
“Prior to us working together, we had created a company that was profitable and successful on many levels, but was not on track to get to where we wanted to go. While we had many great ideas, implementation suffered. Although sales grew, we did not have the systems, metrics or accountabilities to reliably meet our goals. Most importantly, all of us on the ownership team were so consumed by our individual “jobs” in the company; we rarely had the time to advance our business plan.
“With Andrew’s help and coaching, working with me and the rest of the ownership team over the past 4 years, we have addressed these, and many other issues, As a result, we have:
- tripled the size and revenues of the company
- increased our margins
- put in place practical annual plans and strategies
- created and implemented effective sales systems
- significantly expanded our sales team
- improved the culture, morale and sense of ownership of the entire company
- attracted higher quality team members, and
- directed more of our personal time into areas of higher value and strategic importance.”
"Working with you has been the best business decision we have made all year."
"I really appreciate our weekly meetings. It is the only time I feel that someone is actually running the company, and not just taking care of tasks."
"Had you told me at the beginning of coaching that I could: increase sales, increase profitability by over 200%, expand distribution into Europe, take three days a week off to be with my family, give myself and my wife a substantial raise, increase our charitable donations by over 400%, increase key staffs salaries, improve production quality, enhance design efficiency and attract higher quality employees all within a year, I would not have believed you. All of these happened in the past year and I thank you for your coaching and assistance in enabling these accomplishments."
"Before your program, I operated my business from the seat of my pants. I did not fully appreciate the need to measure the key processes in my business. Further, while I talked a good game, I was not able to follow through because we did not have the proper systems and accountabilities in place to make sure we did what we said we were going to do.
"I have also been able to create new positions in the company with clear job descriptions. This has allowed me to focus on my business, not in business. People working for me know what I expect and I have much free time to focus on my business and pursue personal activities away from work.
"I have gained a fresh perspective of my business. Planning and focus have improved, and the long range view is much more clear."
"Thanks for working with us where we are, and with whatever comes up. We couldn't have taking all these big steps without you."
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